Terms of service

1. Introduction
Welcome to TrustForge. By accessing or using our artificial intelligence-driven reputation management services, you agree to be bound by these Terms of Service. These Terms govern the relationship between TrustForge and you, the user or client, pertaining to the use of our services and outline important legal rights and obligations.

2. Scope of Services
TrustForge specializes in providing reputation management solutions through advanced artificial intelligence technologies. Our services include monitoring your brand's online presence, analysis of public sentiment, crisis management strategies, and enhancement recommendations tailored to meet your specific needs. By engaging with our services, you acknowledge that the outcome is contingent on various factors, including public perception and online dynamics.

3. Account Set-Up and Security
To utilize our services effectively, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. TrustForge is not liable for any unauthorized access or use of your account.

4. Payment Terms
For detailed pricing on our plans or custom solutions, please refer to our Pricing page or contact our sales team. All fees are due as specified in your agreement or invoice with TrustForge. We accept various payment methods, and the terms are set forth at the time of purchase. Late payments may result in service suspension or additional fees.

5. Data Privacy
TrustForge does not store or sell personal data from customer reviews. All information processed is securely managed following industry standards. For more details, please review our Privacy Policy [insert link].

6. Intellectual Property Rights
All content, software, designs, logos, trademarks, trade names, and other intellectual property owned by TrustForge are protected under applicable intellectual property laws. Unauthorized use of any TrustForge intellectual property is strictly prohibited without express written consent from an authorized official at TrustForge.

7. Limitation of Liability
TrustForge and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Furthermore, we do not warrant that our services will be error-free or uninterrupted; however, we strive to deliver exceptional quality consistent with industry standards.

8. API Usage and Third-Party Integrations
TrustForge provides integrations with third-party platforms, including TikTok Shop. Users acknowledge that external data sources may vary in reliability, and TrustForge cannot guarantee the accuracy of third-party review retrieval. Any API access or integration is subject to TikTok’s policies and approval.

9. Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activities, or misuse TrustForge services.

10. Changes to Terms
TrustForge reserves the right to update or modify these Terms at any time with prior notice either through email or within a notification on our website. It is your responsibility to review these Terms periodically. Continued use of TrustForge’s services after modifications constitutes acceptance of these changes.

11. Contact Information
For questions regarding these Terms or for further assistance, please contact us through our designated support channels available on the website.

 

Effective Date: May,2024 Last Updated: April 2025